Emergency Contacts

Prescription orders can be telephoned to the surgery between 8.30 and 10.00 and 4.30 and 6.00. You can also fax your prescription order to the surgery on 01522 788180. Hand written requests may be posted to us, and you can now also order online. If you have access to the internet please come to the surgery and request a password this will enable you to place your order at your convenience, provided you have repeat medication prescribed to you and you don’t need a medication review. Please also remember that we do ask for 2 working days to allow our staff to prepare your medication for collection. Saturdays, Sundays and Bank Holidays will affect the amount of notice you need to give before needing your medication as our staff do not work during these times.

For emergency medical attention out of surgery hours, telephone 788250. You will hear a recorded message advising you of how to make contact with the out of hours services.

On occasional Tuesday afternoons the surgery is closed for training purposes urgent medical care is provided by the West Lincolnshire PCT out-of-hours team. If you need urgent medical assistance during this time you should call the surgery as normal you will hear a recorded message advising you of the numbers to call.

The surgery is closed for Bank Holidays. During this time you will be directed to emergency medical care by ringing 788250.
Special Request from Bassingham Surgery.

Tuesday afternoon closing dates.

On the following dates Bassingham Surgery will be closed all afternoon from 1pm. During this time urgent medical advice can be sought by calling the out of hours service. The number will be available on our telephone answering service and is subject to change, therefore it is not printed.

Tuesday 21st February - Tuesday 20th March – Tuesday 15th May

On other days when the surgery is closed and patients require urgent medical advice the Out of Hours service can be contacted by calling NHS 111. This is a free phone number.

When ordering your repeat medication, please remember that closed afternoons and bank holidays will have an effect on our dispensary, so please allow at least one extra day waiting time before attempting to collect.

[WS Feb 2012]

Bassingham Surgery now has a website www.bassinghamsurgery.co.uk

It is new to us and will be further developed as time passes. We will try to keep the information up-to-date and hopefully you will find it useful. There is a feedback form to be found on the site and we would be grateful to receive comments and suggestions from our web visitors about the site and any of the services we supply to our patients. We are also planning on starting a patient participation group later this year and if you feel you may like to be involved in this the Practice Manager would be pleased to hear from you.

[WS Sep 2011]

Home Blood Pressure Monitors
If you have had a BP monitor for over 2 weeks could you PLEASE return it to the surgery as soon as possible. This can then be given to another patient who is waiting.

Ordering prescriptions in time for Christmas: Please do not order extra medication because it is Christmas unless you are going to be going on holiday. If your medication is due to run out during Christmas or the New Year holiday please order it a few days earlier than usual.

Seasonal Flu Vaccinations

Our annual walk-in clinic will be held at Bassingham Surgery on Saturday 1st October 2011 Patients will be seen from 9am through until 2pm Any patient unable to attend the walk-in clinic should contact the surgery after this date to arrange an appointment time with one of our Practice Nurses.

Who should attend for flu vaccination? Patients aged 65 years and over, Patients aged 6 months or older who have been diagnosed as having Asthma, COPD and other chronic respiratory conditions Patients with Diabetes, Heart disease, Chronic Kidney disease, chronic liver disease, neurological disease or impaired immunity. Pregnant women, patients in long term residential care and carers. Professional health care workers should be immunised by their employer/occupational health.

The surgery is also to be closed for staff training on the following Tuesday afternoons:

Tuesday 20th September - Tuesday 18th October – Tuesday 15th November
On other days when the surgery is closed and patients require urgent medical advice the Out of Hours service can be contacted by calling NHS 111. This is a free phone number.

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Lincolnshire Ambulance Service

Is your number up? Many homes are not identifiable and, as a result, valuable minutes can be lost while an ambulance crew tries to find the right address. These lost minutes can make the difference, in some cases, between life and death. We can all help by:

• Making sure the house name or number is large enough to be seen — at least 80mm (3.5 inches);

• Placing the number on a gatepost or wall next to the road as well as on the house door. This is vital where there is a drive or track leading to the premises;

• Cutting back foliage regularly so the number can be seen;

• Making sure the number stands out: black-on-white or white-on-black are the best;

• Helping neighbours make their numbers visible, especially the elderly or infirm;

• Encouraging shopkeepers to put their street number on their shop front.

Before we can help, we have to find you! [WS Feb 2002]

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Lions Lifeline : Message In A Bottle

This is a simple idea that encourages people to keep their basic personal and medical details in a common place where they can easily be found in an emergency. You can get a bottle from doctors' surgeries, from the Post Office or the Heritage Room. The details required are:

Your full name and brief physical description
Doctor's name and surgery address and telephone number
Brief description of any medical condition you have
Any allergies or allergic reaction to medication
Location of your medication at home
Names, addresses and telephone numbers of two people to be contacted in an emergency
Details of any pets on the premises

It is also advisable to keep your repeat prescription list with your medication.

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Help the emergency services to find your home promptly: Make sure your house number or name is displayed as near the road as possible, is easy to read can be seen by day or night. If you have to call for help, look out for their arrival; a person waving is much easier to see than a house number. [WS Mar 2005]

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General Health Advice

Your Good Health! The Common Cold

This usually starts with a hot feeling in the back of the nose and sometimes a dry throat. You can feel generally unwell and achey. After a day or two, the nose starts running with a clear liquid, and, after 3 or 4 days, with a thick yellow discharge. There may be a slight temperature of 37.5 - 38ºC or 99 -100ºF, and the whole illness lasts seven to ten days.

There is no magic cure for the common cold, but simple household remedies can relieve the discomfort.

Adults: 2 tablets of soluble aspirin or paracetamol taken every 4 hours. If the throat is sore, dissolve the aspirin in warm water and gargle before swallowing.

Drinks: If there is a temperature, drink plenty. If you take plenty of fluid it doesn't matter if you have no appetite for a day or two.

Steam: The thick yellow discharge from the nose is relieved by inhaling steam. Add a teaspoonof vapour rub or one or two menthol crystals to a pint of steaming water in a bowl. Trap the steam with a towel over your head and the bowl. Inhale for 10 minutes 3 times a day.

Hobe you sood feel better!

Based on material from the Health Education Authority [WS Mar 2005]

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Your Good Health! Coughs

A cough is the most common symptom presented to the doctor. If dust or food enters the air passages in the throat, coughing acts as a protector. In the same way during a cold, it also prevents mucus from entering the air passages and causing infection. To suppress this reflex action with cough mixtures can cause more harm than good.

The best treatment is steam inhalations: add a teaspoon of vapour rub or two menthol crystals to a pint of steaming water in a bowl. Trap the steam with a towel over the patient's head and the bowl, making sure the bowl is set steady on a table to avoid accidental spillage. Inhale for up to 10 minutes 3 times a day.

Removing the patient's pillow at night may help to prevent mucus running into the air passages. Sometimes coughing may be caused by infection of the lower air passages.

If it is a dry cough, steam inhalations will again help, as will a sedative linctus which can be bought from a chemist.

When to see the doctor:

If coughing continues for more than a week or two after a common cold has cleared up; if coughing produces yellow or green spit - which may mean that the lower air passges are infected; If breathing is accompanied by a pain in the chest, or shortness of breath; if coughing produces blood; if the patient or parent is unduly anxious.

Based on material from the Health Education Authority United [WS April 2005]

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Diabetes Care Teams: Diabetes Road Show

Saturday 7th May 11.00 am to 4.00 pm

Recreational Hall, Lincoln County Hospital

Health Advice Stands : Product Stands : Exhibition Stands

All aspects of diabetes care covered. Open to everybody. Refreshments available

Lincolnshire NHS Trust and West Lincolnshire Primary Healthcare Trust

[WS May 2005]

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WITHAM LIVES (Lincolnshire Integrated Voluntary Emergency Service)

Rock & Roll Night With Pie & Peas Supper Saturday 13th December 2008 7.30pm until late Bassingham Village Hall Dance the night away with live band and disco

Witham Lives have attended over 60 call outs since we went live in July 2008 and I would dearly love to increase the number of responders to the group, so that we can offer a 24 hour service. Of course we are always looking for new members to join the group and they can contact us on 07738 545353 or by email withamlives@hotmail.co.uk We are holding a traditional Pie & Pea Supper night at Bassingham Village Hall to raise funds. It promises to be a great night for the whole family, with a Live Rock & Roll Band and Disco. Of course there will be a bar for the adults and a quiet room for those with children. TICKETS Advance tickets (until 7th December) will cost £6 for adults £4 for under 12's and under 4's will be free. On the night adult tickets will cost £8 and the under 12's ticket's will cost £6.

Call 07596 762224 Email: withamlives@hotmail.co.uk

[WS Dec 2008]

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WITHAM LIVES RESPONDER GROUP [Live since July 2008]

The Witham Staple area LIVES RESPONDERS GROUP is now coming together. We have a group of members from our villages who are going to contribute some of their spare time to respond to emergency 999 calls initially, whilst an ambulance is en-route.

To get the group live we have to raise at least £4500 to buy essential equipment, and this has all to be done by fund raising. We have organised a charity ball & dinner to be held at JOCASTA's restaurant on 5th May. Tickets cost £35 each, with all proceeds going to our LIVES group. There will also be a charity auction as local businesses have donated some great prizes.

Let's get together as many residents, their families and friends as possible as it is for a good cause -the benefit of the local people. For more information please contact your local LIVES co-ordinator Jennie 07984273303 / 869518 tickets/LIVES info/joining LIVES or your local LIVES Fundraiser Karen 07792184614 tickets/donations

[WS March 2007]

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Firstly may I thank those of you who showed interested at the last meeting, together with the previous interest shown we are hoping to get a LIVES Group for the Witham villages up and running as soon as possible. To do this another meeting has been arranged at Norton Village hall for Thursday 14th December at 7pm. This is primarily to continue the interest and expand the scheme, and furthermore to collect the application forms already given out, and elect members onto the board (treasurer, Secretary, fund raisers etc.) More application forms are available from me or on the night. We still require further interest from local residents within the Witham
area, and as such will be available during the evening to present a
demonstration and chat about the role of the LIVES responders. Or if you are unable to attend on the evening but would like further information you can alternatively contact me on the number below.

May I remind all previous applicants, and indeed all new applicants who wish to join, that two forms of formal ID are required to complete the forms that should be brought with you if at all possible, e.g. Passport, driving licence (both parts), birth cert, marriage cert (for name change). These forms are confidential and can be completed at the evening.
Jennie Doughty 07984273303 jennielpb@hotmail.co.uk

[WS Dec 2006]

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LIVES in Bassingham and Carlton le Moorland There will be a Presentation Evening on Wednesday 13th April at 7.15 pm in Bassingham Village Hall with a view to setting up a First Responder Service in these villages. The presentation will be given by Regional Development Officer Dale Bunn and show what LIVES Responders do, so that people can decide whether to join up as a responder. Anybody interested in helping with or joining the scheme is most welcome.

[WS April 2005]

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St John Ambulance Eng-AGE

Eng-AGE is a project running in Lincoln, Gainsborough and their surrounding villages. It's a scheme to promote better mental health in older people, which may be at risk of isolation either socially or rurally.

Could you make a difference? What we need are Volunteers to visit older people on a regular basis, who have been identified to benefit from this service. You need to be reliable and trustworthy. Commitment is essential to build good relationships and offer ongoing support.

Each volunteer's role will vary from person to person. Much of the time is spent listening to older people talk and offering social support. You in return would be fully supported by the co-ordinator. Travel expenses will be paid and you would be fully insured for the service.

If you have time to spare to become an Eng-AGE volunteer Please contact Anita Rudd, Co-ordinator on 07717 625018 or Caroline Colly, Support Worker on 07793 630815

[WS July 2005]

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Display Your House Number!

Please use your house number and not only a name. It is not serious if a parcel cannot be delivered to your door, but one day it could be a matter of a life and death situation if the emergency services could not locate you house from the lack of a number.

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Electricity Power Cuts

E-on Central Network suggest householders have a pack containing the following useful items for use should they experience power cuts.

1. an analogue corded telephone (digital cordless phones do not work during power cuts).
2. a torch with batteries
3. a wind up mobile phone charger
4. a battery operated radio
5. a foil blanket and a reusable hand warmer

For more details e-mail at customerservices@central-networks.co.uk
or call 01332 393338

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Organ Donation for Transplant

Kidney transplants help over 2000 very sick patients each year. But it’s not just kidneys that are involved, hearts, lungs, livers and pancreas can all be transplanted, and in 2007 over 2000 people had their sight restored through a cornea transplant. Join the NHS Organ Donor Register Tel 0845 60 60 400 www.uktransplant.org.uk

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Lincoln Physiotherapy and Sports Injuries Clinic at Bassingham Surgery

For further information and appointments please telephone the surgery on 788250

We have a highly qualified, professional team of Chartered Physiotherapists who offer treatment for the following conditions:
Back pain, Leg pain, Neck pain, Nerve pain, Whiplash, Headaches, Sports related injuries, Arthritis,
Acupuncture for pain relief, Chronic pain, Knee/Ankle pain, Shoulder pain, Hip pain, Hand/foot pain, Work related injuries, Posture related problems, Adolescent pains

Lincoln Physiotherapy and Sports Injuries Clinic
Hykeham Green, Lincoln Road, North Hykeham
Lincoln. LN6 8NH Tel: 688699
Cabourne Court, Cabourne Avenue
Lincoln LN2 2JP. Tel 529000

[WS Mar 2008]

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Witham Staple Web Editor can be contacted by e-mail: info@withamstaple.com